Constant restarts needed

[Ckinalexandria]

My nest requires a restart about every other day. Do I need a new thermometer?

[Markjosephp]

Hello Ckinalexandria,

Thanks for reaching out to the Google Nest Community. Let's sort this out!

Your Nest Thermostat is either having a new software update, which is why it reboots itself, or it's receiving low power from your HVAC system. To isolate: what type of Nest thermostat is it? Did you notice any wiring reports or power issues? If so, what's the message? Also, please gather your thermostat's power readings in the Equipment settings or in the Technical Info settings for the Nest Learning Thermostat and Nest Thermostat E.

I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know more details from above, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hi Ckinalexandria,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark