Google Nest Learning Thermostat rebooting

[Alex_Omelchuk]

My thermostat keeps rebooting itself randomly, no issues or errors are displayed on its screen, application works well, it just keeps rebooting itself from time to time, like every 5-10mins. Perhaps there is a wiring issue.

[moralesvicente]

Hello Alex_Omelchuk

I’m happy to assist you with this inconvenience,  there are a few things you can try to get it back on track:

Check that the display is properly connected to the base

1. Pull the thermostat display straight off the base.
2. Make sure that there aren’t any cables sticking out from the wall that might prevent the display from being fully seated. If there are, press them back into the wall.
3. Line up the display and base connectors and press the display straight onto the base until you hear it click into place.

Check that your system is receiving power

1. Try to turn off the breaker or switch that controls power to your system, then turn it back on again. Make sure the switch is pushed all the way to the On position.
2. If you have a fuse box, check that the fuse controlling power to your system isn’t blown and is working normally. Replace it if needed.
3. If your thermostat shows you a blinking red light, the battery is charging and it'll eventually turn on. It can take up to an hour if the battery is extremely low.

Check if your Nest thermostat is damaged

In rare cases, a Nest thermostat can be damaged by issues such as a power surge from your system, connecting it to an incompatible system, or by touching exposed wires.

Let me know how it goes

Daniel