05-19-2023 11:49 AM
How do I get the setup code without having to take it down because it says it is on the back of the thermostat but we already put it on the wall
05-21-2023 03:51 AM
For Nest Thermostat (not Nest Thermostat E or Nest Learning Thermostat), the QR code and setup code are printed physically on the back of the display. You should be able to pull your thermostat off its base, to access either of those things, then press your thermostat back onto the base until it clicks into place.
05-23-2023 02:38 PM
Hi there,
Thanks for reaching out. I just want to check if you managed to see the response above. Please let us know if you still have questions in mind.
I appreciate your help, @David_K.
Best,
Jenelyn
05-26-2023 02:40 PM - edited 05-27-2023 03:08 PM
Hi Rafeef,
Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Thanks for your help, @David_K and Jenelyn.
Regards,
Zoe
05-27-2023 03:07 PM
Hello everyone,
@Rafeef, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
All the best,
Zoe