Heating Coming on When Not Wanted!

[Rob17]

Hi

My heating keeps on coming on during the current cold weather when I am out or at night when I dont need it. I think it is because I cant turn it below 9 degrees.

I have turned the safety temperature down to 3 degrees and I dont use any of the ''smart'' functions.

It is costing me a fortune  - any ideas? All I want is to be able to control my heating system.

Thanks

[AlexAD]

Mine is doing the same. Costing £4 before I even get out of bed.

Ended up turning the thermostat off for now which defeats the objective.

[CBFox]

It's true that you can't set temperatures lower than 9 in your schedule (Google, WHY?), but you can set your Eco temperature as low as 4.  Turn on Eco mode when you don't want the Nest to heat to 9.  Or turn the Nest to Off mode.  Or, if you're away during the day, try the presence sensing feature to get the Nest to go into Eco mode automatically.  Using Eco mode depends on your model; it's discussed several places including here:  https://support.google.com/googlenest/answer/9245535?hl=en&ref_topic=9361874.

[EdwardT]

Hi folks,

@CBFox, thanks for the help!

@AlexAD and Rob17, I hope that CBFox's response answered your questions. Let us know if you have other questions and we'd be glad to assist you.

Thanks,

Edward

[AlexAD]

I got advice from heating engineer. Because the house temp was dropping below 9⁰C and outside temp was -8, the heating was coming on. Got around it by turning off the thermostat and manually controlling it with the app.

[Rob17]

Hi CBFox

Thanks very much for this and apologies for the delay in getting back to you.

Rob

[EdwardT]

Hi Rob17,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Thanks,

Edward

[EdwardT]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[Rob17]

Hi.

It is a workaround to a problem that shouldn't be there, but I guess that it is the best way forward that I am going to get. Hopefully google will one day sort this silly problem out properly.

Thanks

Rob