Low Battery on Nest

[rylescu]

I installed my Nest thermostat last fall but now I get the message 'Low Battery Replace Now'. I removed my Nest and replaced the 2 AAA batteries but I still get the same message (FYI, I have a C-wire connected and properly installed).

I read some of the posts and came across doing a factory reset. I removed my Nest Thermostat in the Home App and then proceeded to do the factory reset. However, I cannot complete the installation because the app is telling me that I have to replace the batteries. Do I need a new Nest Thermostat? Help!!!

[Stevie1 · Accepted solution]

I was just having the exact same issue, I removed the batteries, cleaned the contacts on the unit and the batteries and it worked.

[rylescu]

It worked! I was beginning to think that the internal battery is bad or the thermostat itself was bad,

Thank you so much!

[Jeran]

Hiya rylescu,

I'm glad to see Stevie1's answer was able to resolve your issue! In that case, did you have any other questions or concerns we can address?

Best regards,

Jeran

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba