Manual dial stop working. Cannot configure manually

[Sicilianpie]

Stop working when using manual dial. 

[zoeuvre]

Hi Sicilianpie, 

Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you.  

Is the product new, or has it been installed or working for some time? And, did you accidentally damage or drop the device? 

I'll look forward to your response. 

Best,

Zoe

[zoeuvre]

Hi there, 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hello Sicilianpie, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe