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Nest 3rd gen Learning Thermostat fails to connect to Wi-FI if password contains "$"

pwsnla
Community Member

I found a very annoying problem with Nest Learning Thermostat. My Wi-Fi password contained a dollar sign ($) and all attempts to connect to Wi-Fi from the thermostat were failing. Took a while to figure out that it was a problem but eventually changed '$' to a different special character and there are no issues.

It seems like this is a basic issue that should be fixed. As it is, even though the workaround of changing Wi-Fi password appears to be simple, it's a pain because I now have to change passwords on dozens of devices connected to my home Wi-Fi network.

In case it matters, I am in Europe and using European version of Nest Learning Thermostat (with HeatLink module).

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

I’d encourage you to also send this feedback directly to Google so your feedback is logged there too.

View Recommended Answer in original post

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

I’d encourage you to also send this feedback directly to Google so your feedback is logged there too.

pwsnla
Community Member

Thank you for the link. I submitted feedback.