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Nest Thermostat 2 Zones Issue

fishjelly
Community Member

I recently purchased 2 Nest Thermos for my 2 Zones. I have an oil boiler with the TACO SR-504-2 Zone Switching Relay. 

Zone 2, first floor, is old construction. In order to get the Nest Thermo to work we needed the Google Power Connector. 

Zone 1, second floor, had a green wire that we used for our comm wire. 

Both are just R/W otherwise. 

Zone 2, downstairs with power connector, set up through the app just fine. However, on the TACO Zone 2 never lights up, even when set to priority. 

Zone 1 is hooked up with R/W/C however it gives does not recognize the wiring when trying to set up the device via the app. 

The stranger thing is that the upstairs, with the unlinked Nest Thermo, is about 80 degrees. Zone 1 is illuminated on the TACO, unlike Zone 2, even without a connected Nest. 

As a note I am not great with electrical but had an electrician friend assist with the setup. He's not familiar with Nest specifically, so couldn't really help me troubleshoot. 

I can upload pictures if that helps! 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi there fishjelly,

 

Thanks for reaching out. I'm sorry to hear that you're having issues with setting up your 2 Nest Thermostats. I'd love to know more about this and I have a few questions:

 

  • What type of Nest Thermostat do you have?
  • Are you getting any message on the zone 2 Nest Thermostat?
  • What's the exact message on the app when it's not detecting the wiring on zone 1?

Looking forward to your response.

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi fishjelly,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi fishjelly,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward