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Nest Thermostat Auto-Schedule is 'Off', schedule points deleted but keep coming back

dxr
Community Member

Basically my Nest Thermostat Auto-Schedule is set to off 'Off', and I've deleted schedule points, but every few days the AC kicks into high gear, and when I check the schedule points are back (and set for a colder temp than i've ever set the thermostat.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi dxr,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. To isolate the issue, please check the Energy History of your Nest Thermostat to see the reason why it's changing the temperature. You could click on this link to learn about reading your Energy History.

 

Thanks,

Edward

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

How's it going? Have you had the chance to check on your thermostat's Energy History?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba