06-19-2022 09:48 AM
Hi. I’m getting a config error/contact Nest issue. I’ve installed these before, but now in a new home. Uploading a photo next. Wires in my current system:
R, W2/X2, W1, Y,G,O,B
Answered! Go to the Recommended Answer.
07-02-2022 09:03 AM
hi Melba. I was able to get this to work after researching our current 7-wire system and configuring as follows:
R to Rc
W2/X2 to W2 Aux
W1 to W1
Y to Y
G to G
O to O/B
B to C
this worked for our system and passed all tests. Thanks for the assistance.
06-19-2022 09:51 AM
photo
06-20-2022 05:31 AM
Do I have to assign this to a support specialist, or does someone usually respond? Thanks in advance
06-21-2022 11:54 AM
Is there anyone out there???
06-23-2022 06:38 PM
Hey D2theIzzo,
Sorry for the delay but thanks for posting and for the photo.
It is best that you contact a local pro for assistance as you have both an O wire and a B wire. Sometimes, the common wire in some systems are disguised as a B wire but we need to be sure. Check this out for more information: https://bit.ly/3zWUw1G
Best,
Melba
06-27-2022 09:54 PM
Hey there,
Checking back in should you still have some questions about this. Let us know by replying to this thread.
Best,
Melba
06-28-2022 10:12 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba
06-29-2022 03:21 PM
Thanks. Waiting on a profession to help. Much appreciated reply.
06-29-2022 06:42 PM
Hey there,
You're welcome and thanks for keeping me posted. I'll then keep this thread open for a few more days while waiting for your update.
Cheers,
Melba
07-02-2022 09:03 AM
hi Melba. I was able to get this to work after researching our current 7-wire system and configuring as follows:
R to Rc
W2/X2 to W2 Aux
W1 to W1
Y to Y
G to G
O to O/B
B to C
this worked for our system and passed all tests. Thanks for the assistance.
07-05-2022 07:36 PM
Hey D2theIzzo,
Awesome and thanks for sharing what you've done to have it working! Hats off for a job well done!
Cheers,
Melba
07-08-2022 07:39 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba