09-02-2022 12:54 PM
I tried to chat with support but chat was not working. Attached is a pic of my wiring in the wall. Will this be compatible with a nest thermostat?
Answered! Go to the Recommended Answer.
09-02-2022 10:21 PM
Your current thermostat is only compatible with the Nest Learning Thermostat, 3rd Gen.
You want to use the bottom labels for "Heat Pump." Just match the label except for the black wire labeled L. That wire isn't used and should be taped off.
09-03-2022 09:25 AM
I have a split unit (heat pump is separate from other unit). Would I use the bottom or top labels?
09-02-2022 10:21 PM
Your current thermostat is only compatible with the Nest Learning Thermostat, 3rd Gen.
You want to use the bottom labels for "Heat Pump." Just match the label except for the black wire labeled L. That wire isn't used and should be taped off.
09-03-2022 09:25 AM
I have a split unit (heat pump is separate from other unit). Would I use the bottom or top labels?
09-07-2022 11:28 AM
Hey neilm3050,
I wanted to follow up and see I could be of any help. I found an article that has more details on compatibility. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
09-12-2022 10:29 AM
Hey neilm3050,
I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
09-12-2022 10:32 AM
I was able to install two learning thermostats in my home over the weekend. The info here in this thread helped. Thanks!
09-15-2022 10:10 AM
Hiya neilm3050,
Awesome, I'm glad to hear that! In that case, did you have any other questions or concerns that we can help with today?
Best regards,
Jeran
09-28-2022 02:42 PM
Hey Atilla76,
Thank you so much for reaching out. From the information you have provided, I am unsure if you are compatible. Do you mind me asking if you know what the Q11, and Q14 wires functions are? Are you able to upload a picture of your current wire setup? Please let me know, as I would be happy to take a closer look.
Best regards,
Jake
10-03-2022 10:19 AM
Hey Atilla76,
I wanted to check in and see if you are still in need of any help with the wiring for your device. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
10-04-2022 09:34 AM
Hey Atilla76,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
10-05-2022 07:31 AM
Hi Jack,
Je n'ai pas trouvé de réponse pour mon installation.
Je n'arrive cependant pas à télécharger de photo sur ce site.
Je ne sais pas à quoi correspond ces deux fil malheureusement.
Attila76
10-05-2022 10:11 AM
Hey Atilla76,
I am sorry to hear you are having trouble still. We have limited information on HVAC systems, and I would recommend contacting a pro for further help. They would be able to review your system, and determine what the functions of the wires do. I know this is not the most ideal answer, but please let me know if you have any questions from here.
Best regards,
Jake
10-09-2022 02:23 PM
10-10-2022 02:25 PM
Hey everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Mel
09-19-2022 12:21 AM
Bonjour à tous,
Comme neilm3050 je cherche à savoir si mon installation serait compatible.
J'ai 4 fils qui arrive sur mon thermostat actuel (Siemens). Phase (Rouge) + Neutre (Bleu).
1 fil noir sur une bornier Q11 et un gris sur un bornier Q14.
Par avance merci!
PS : je n'ai réussi à mettre de photo.