03-17-2023 12:51 PM
I have three Nest Thermostats. Two of the three are losing power. They will not charge or pick up wifi. I called hotline wifi is connecting to everything else in my home. I charged each unit and both only temporarily stays charged on the unit then dies quickly. I cannot set up with ap or wifi and have no A/C in south Florida. Purchase in August 2023 from Amazon all three units. Please help.
561-706-0561
# for the nest
03-17-2023 10:53 PM
You did not mention it you had a COMMON wire attached to C terminal on the Nest backplate.
The AC Cooling Wizard
03-21-2023 09:55 AM
Hi charbiggs,
I just wanted to jump in real fast to see if you saw CoolingWizard's reply and to see if you had that info to help us look into things. If you have that info, feel free to share it here.
Thanks,
Jeff
03-24-2023 11:32 AM
Hey charbiggs,
I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.
Thanks,
Jeff
03-25-2023 02:41 PM
Hello everyone,
@charbiggs, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
I appreciate the help, CoolingWizard and Jeff.
Best,
Emerson