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Nest thermostats

charbiggs
Community Member

I have three Nest Thermostats.  Two of the three are losing power.  They will not charge or pick up wifi.  I called hotline wifi is connecting to everything else in my home. I charged each unit and both only temporarily stays charged on the unit then dies quickly.  I cannot set up with ap or wifi and have no A/C in south Florida.  Purchase in August 2023 from Amazon all three units.  Please help.

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561-706-0561

# for the nest

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

You did not mention it you had a COMMON wire attached to C terminal on the Nest backplate.

The AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

Jeff
Community Specialist
Community Specialist

Hi charbiggs,

I just wanted to jump in real fast to see if you saw CoolingWizard's reply and to see if you had that info to help us look into things. If you have that info, feel free to share it here.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey charbiggs,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@charbiggs, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, CoolingWizard and Jeff.
 
Best,
Emerson