01-24-2022 02:39 PM
Our thermostat broke and we called customer services and they sent out a new part and a list of engineers to fit it, it’s all been done and replaced and I’ve got the invoices for a refund because it was still in warranty.
I’ve tried sending them to the email that I was told to ( ######### ) and it gets bounced back.
Regards
Darren Brooks
02-01-2022 06:03 PM
Hi Dazza7772002,
Thank you for reaching out and we're sorry to hear about what's happening.
Let me help you further by getting your case ID in your reply to this thread.
I hope to hear from you soon.
Regards,
Ryan