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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4673 Views
  • 0 replies
  • 5 kudos

Eco comes on while we're home.

In the last month our ECO temperatures come on while we are home. We did not program this to run at all since we like having control over our system.How can we turn off ECO?

Bctn by Community Member
  • 239 Views
  • 4 replies
  • 0 kudos

Nest Thermostat is offline with error e298

My Nest smart stat won’t install. It doesn’t connect and I get a “no power e298” error. I have an older York Diamond80 gas 24volt furnace. Wiring is red with an rh jumper, white to w, green to g and I installed a c-wire using blue to c terminal. I wa...

altenuta by Community Member
  • 391 Views
  • 3 replies
  • 0 kudos

Nest thermostat- WiFi connectivity error

HiOur Nest thermostat was working fine for the last 1.5 years. Suddenly, it started to connect to WiFi.we couldn’t access the nest app from phone for the last 2 months.we tried resetting multiple times. But, still having the same issue. Couldn’t do s...

Nest wiring common question

So I have a hydronic radiant heat only system. T stats wire is 4 wire (r,w,o,b) but only r & w used with current dumb stats. I tried using the orange as a common by wiring it to the “c” connector on stat and the Com screw terminal on the taco relay s...

Deludwig by Community Member
  • 407 Views
  • 8 replies
  • 0 kudos

TD030 error on device add

I am trying to add two nest thermostats to my nest app. I can add one, but then the second one fails to connect with a TD030 error. If I then remove the working device, I can add the second device perfectly, but then it can't connect the original wor...

jeff16 by Community Member
  • 1244 Views
  • 11 replies
  • 0 kudos

not compatible message during setup

During installation on Google Home App, keep getting compatibility message after identifying the six wires connected to the pins. This is a common wire 24volt system.

rr_man by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

Nest App Equipment Wrong

I had my Nest thermostat installed yesterday and it's saving me a fortune (had no thermostat installed at all).It was easy enough to set up and it's set up for Gas, Combi-boiler, radiators which is the system I have in the house.The nest app however ...

MJBanham by Community Member
  • 221 Views
  • 3 replies
  • 0 kudos

Nest learning thermostat

Hello, we have the learning thermostat with the room sensors. we have it to be as manual as possible. When we go to bed and set the sensor to the bedroom. The room sensor keeps changing back to the living room. Is there a way to stop this?

eric31 by Community Member
  • 304 Views
  • 6 replies
  • 0 kudos
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