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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5070 Views
  • 0 replies
  • 5 kudos

Bypass faulty heat link

Hi google have identified a faulty heat link and denying a company to replace it but it is 3days. Until then I have not hot water or heating. Can I manually by pass the heat link to get both water and heat?

Kendow by Community Member
  • 388 Views
  • 4 replies
  • 0 kudos

Nest can't turn on hot water

My nest thermostat has suddenly lost the ability to turn hot water on so we've had no hot water for 2 days. It had been working perfectly for 3 months up to this point.When the schedule comes on or when I press boost on the thermostat the heatlink bo...

Tomsnest by Community Member
  • 303 Views
  • 3 replies
  • 0 kudos

Nest Thermostat 2 Zones Issue

I recently purchased 2 Nest Thermos for my 2 Zones. I have an oil boiler with the TACO SR-504-2 Zone Switching Relay. Zone 2, first floor, is old construction. In order to get the Nest Thermo to work we needed the Google Power Connector. Zone 1, seco...

fishjelly by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Nest Wiring Question for Wireless Honeywell

Hello,I have a question about Wiring for Nest Thermostat. Hello,Question for Nest Wiring. I have Honeywell Redlink wireless thermostat THM5320R(see image) that I want to replace it with Nest.2C Blue, 1 Red, 1 White, 2 Yellow, 2 Y2 wires, 1 G and 2 RA...

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Lucy123 by Community Member
  • 607 Views
  • 7 replies
  • 0 kudos

Thermostat Third Generation cover

Hi Everyone! I am missing a very important piece of my thermostat, and I was wondering if anyone knows what is to be done. I am missing the black cover that goes on the thermostat. Please let me know if there a way to only order that part. Hopefully ...

Kalia by Community Member
  • 240 Views
  • 5 replies
  • 0 kudos

Unable to turn on heat

Thermostat communicates with heat link. Heat link lights are correct but will not switch on heating. Emergency bypass pressing button does not switch on heat

No power M20

I’ve had that thermostat for over a year now, everything working fine. Today, out of the blue i hear the AC starting/stopping multiple times, and when I check the monitor it said No Power and this message M20?i know the wiring is fine since it was wo...

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