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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5962 Views
  • 0 replies
  • 6 kudos

My nest won't stop heating up the house!!!

Hi, the heating on my nest would turn on but when it reached the set temp it didn't turn the Boiler off, so the house continued to heat. After checking all the wires were still seating correctly (which they were), I factory reset the Thermostat which...

Lost connection to iphone

Yesterday my iPhone lost connection to the nest thermostat. I’ve restarted the thermostat & it’s working fine but I cannot access it from my iPhone.

Bev2 by • Community Member
  • 312 Views
  • 3 replies
  • 0 kudos

Nest thermo cannot find assisting device

I have 2 Nest learning thermostats that are connected no problem. Just tried installing a Nest Thermostat and I am getting a connection error: "canfind assisting device "upstairs"". My upstairs nest and my phone are connected to the same household ne...

Tgolota by • Community Member
  • 848 Views
  • 14 replies
  • 0 kudos

Nest thermostat dead

first day this year the heating was really needed and my Heat link died right on cue - just past the 24 month old mark. It’s definitely getting power, tried resetting holding button for 10 seconds and 20 seconds, powered off for a few mins and back o...

brinehi by • Community Member
  • 426 Views
  • 7 replies
  • 0 kudos

Nest Thermostat Gen 1 won't turn on

Hi, my Nest thermostat won't turn on. It has a red flashing light blinking at the top of the unit. When I push the unit a green blinking light shows briefly and the display turns on for a moment before saying "restarting, back in a bit". I've tried c...

Twoolf by • Community Member
  • 240 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Wire Connections

We recently purchased a Nest Thermostat.Our old thermostat, which controls heat only and is 24V, has a red wire going to RH, then a jumper (don't know why) to RC, and a white wire going to W.Since the Nest only has a spot for R, can we disregard the ...

DominickV by • Community Member
  • 391 Views
  • 5 replies
  • 0 kudos

nest will not power up

my nest thermostat will not power up.... it just flashes yellow at the top little light... not sure why it wont turn on

Having trouble connecting to wifi

I've had nest for a few years and now all of the sudden it will not connect to wifi. I've typed in my wifi and password and still won't connect. I've restarted it and still won't connect. I have 2 wires, red and white. Not seeing this as the problem ...

Missylee4 by • Community Member
  • 319 Views
  • 4 replies
  • 0 kudos
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