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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5880 Views
  • 0 replies
  • 6 kudos

Resolved! Wiring for Nest

Hi,I installed a Nest a week ago it works, but I get errors messages saying it needs a power wire. I'm posting two pictures. The first is the wiring of my old thermostat. The second is of the Nest as currently wired. The white wire in the first pictu...

Old thermostat.jpg Nest wiring.jpg
Honu143 by Community Member
  • 6922 Views
  • 25 replies
  • 0 kudos

Heat link no lights

Hi, I have a problem with my heat link which has been working reliably until today. There is 240 volt supply, with no lights on, tried the 30 second button press, tried turning the power off for 10 minutes to see if that helped but nothing has worked...

egor0916 by Community Member
  • 268 Views
  • 4 replies
  • 0 kudos

nest thermostat blank screen

I have a nest 3rd gen learning thermostat working for almost 2 years and the screen has gone completely blank. it is mounted correctly but screen is just black can it be an issue with the thermostat?

Resolved! Wiring verification check

Hello community, I'm helping a friend install the nest product, I did the compatibility check on the Nest.com/work website, but got a "need more info at the end" , I posted both the current thermostat wiring and the Nest that was purchased, can I get...

Livio_0-1667930281451.png Livio_1-1667930362281.png
Livio by Community Member
  • 543 Views
  • 8 replies
  • 0 kudos

Wood boiler for Dual Heat Nest Learning Thermostat

I've successfully installed my new Nest Learning Thermostat (Gen 2, I think) to operate my heat pump with electric heat as my emergency heat source. However, I have a wood boiler system also (circulated hot water from wood stove with its own heat exc...

Hot water problem with Nest Thermostat

Hi,My hot water setting on my Nest thermostat is set to off and there is no schedule set up. However the boiler constantly heats up my water and hot water is supplied, when I should be expecting just cold water. This is especially problematic if I am...

Ssb83 by Community Member
  • 335 Views
  • 4 replies
  • 0 kudos

Nest family member

Hi, thanks in advance and hoping someone can help.I am manager of the nest thermostat and I’m trying to add the mrs so she can also control the thermostat, but although she is added on Google home there is nothing showing on the nest app.it used to b...

Debbab70 by Community Member
  • 366 Views
  • 5 replies
  • 0 kudos

No power to Nest for installation

Hello, I have used Nest before, then went back to another basic thermostat thinking it was the problem. My father-in-law found a wiring prob at the furnace part of things. I am now going back to the Nest and have all connected but no Power- trying no...

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