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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4707 Views
  • 0 replies
  • 5 kudos

Plug in c-wire adapter

I have a boiler with a Honeywell aquastat controller. The aquastat does not have a c-wire connector. Can I connect my Nest c-wire connector to the 2 wires (red/RH & white/W1) in the aquastat and the conector's c-wire directly to the c-wire on a 24v p...

mjtoncc by Community Member
  • 224 Views
  • 2 replies
  • 0 kudos

Resolved! Compatibility checker

Please can someone help. I was told to upload a photo.  the grey and yellow/green wires aren't use

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Resolved! heat link voltage

hello, do nest thermostat heat links 2nd and 3rd generation use high voltage 240v in europe-greece in particular or do i need to provide low voltage and how much in each generation?i want to replace an old thermostat which is connected to 240v and ca...

theodan by Community Member
  • 592 Views
  • 4 replies
  • 0 kudos

Nest does not react when I arrive home

Nest does not react when I come home . I have set my Apple phone app to be the device which determines if I am at home or away. Is there a step by step procedure available to correct this?

Oaklodger by Community Member
  • 170 Views
  • 2 replies
  • 0 kudos

Nest learning thermostat does not factory reset after 20sec

Hi all, My Nest heat link is not getting the blue pulsing light after pressing the button 20 sec or 45 seconds. I have team multiple manuals but no success yet. The heat light is getting energy from the micro USB port and ik linked to the boiler. If ...

Jesper1 by Community Member
  • 85 Views
  • 0 replies
  • 0 kudos

New Burnham X 2 and zone with Nest Learning

My place had 4 standard mechanical thermostats, simple two wire low voltage connection. Upstairs is baseboard radiator heat two thermostat and two zones, lower has in floor hydronic radiant heat, two zones. The two upstairs connected to app and one u...

Display doesn't wake up

It used to be that when I walked by the thermostat, the display would come on and show the temperature setting or the current status. Now the majority of the time, it no longer does this. When I tap the display or turn the dial, it takes a minute or ...

cb2367 by Community Member
  • 2432 Views
  • 7 replies
  • 1 kudos

Nest Thermostat Upstairs heat isn’t getting consistent power

i have the power connector hooked up by i constantly get the n271 error. has anyone seen this issue. after about a year of with the power connector hooked to a brand new boiler install, my relay shorted out and i dont know if any of this is related. ...

Bmorn20 by Community Member
  • 328 Views
  • 5 replies
  • 0 kudos

Nest with Rheem

I have a rheem heat pump system. Since about 2018 I had a nest learning thermostat. This summer I had a capacitor go out on my AC. The AC company came out to fix it, but when they got the system back up and running the system was on heat not cool. Th...

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Enggrl by Community Member
  • 706 Views
  • 4 replies
  • 0 kudos
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