cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4751 Views
  • 0 replies
  • 5 kudos

Constant restarts and battery drain

I've had the nest since early 2020. Now my device loses wifi, restarts every 15 to 20 minutes, and batteries are drained after about 36 hours. Tech support suggests installing Nest Power Connector. Anyone else have experience like this?

Jamesg by Community Member
  • 556 Views
  • 9 replies
  • 0 kudos

Compressor not running

I just changed thermostat to a google nest . Now the compressor comes on for a minute and the goes off. I have it on cooling and the temp is set at 72. The temp inside is at 82 now and the compressor is not running. It may come on again but it goes r...

Nest and ComPak push air.

Hello I am trying to connect my Nest E to a Cadet Com-Pack push air unit, very small. Do I need some kind of relay for that? Could you point me in the right direction, please? Thank you.

Resolved! Nest wiring

I have a geothermal unit that has a heat pump I have two wires left over on my new Nest Thermostat wiring block. A W-2 and a Y2 there's still one terminal left on the wiring block it's a star OB which one goes in it and what do I do with the other on...

Krandol by Community Member
  • 694 Views
  • 12 replies
  • 0 kudos

2nd gen heat link.

Hi, my gen2 heat link has died. I have done all the test recommend in various post and it's definitely dead. No led lights no matter what I do and there is 230v to it,I'm a electrical engineer by the way. How do I get a replacement . Part no 9a3lr.

E160 error on hot days but system is working

On hotter days the thermostat gives me an error of E160 for wiring. But the A/C is running fine. However, I can not adjust temp. Come morning time the error is gone and the screen is back to normal. Xcel energy has added some contraption to the A/C u...

MGardner by Community Member
  • 773 Views
  • 4 replies
  • 0 kudos

Message Being Displayed

I'm out of town and my neighbor took a picture of my nest. He tried pressing "next" but nothing happened. The a/c system is working normally but I'm curious as to what the message means. I have access to the Nest through the Home app but hesitate to ...

IMG_20220907_111652.jpg

Nest Thermostat wiring

 I need to know my wiring compatibility. Where does my 7th brown wire go to on my nest?

PXL_20220907_134008689.jpg
Russtemp by Community Member
  • 339 Views
  • 5 replies
  • 0 kudos

H71

Hi We have a dual zone system and two nests. The downstairs one is working fine but the upstairs one that heats upstairs and the hot water stopped working yesterday. The thermostat says h71 cannot connect to heatlink. There is no light on the heatlin...

Kate_22 by Community Member
  • 343 Views
  • 3 replies
  • 0 kudos
to vote