Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest Minimum Voltage requirement

Can anyone tell me the minimum Voltage(VAC) for the nest thermostat??I have two...One has 30Vac(Nest measured) and the other has 19Vac(also Nest Measured)The one with 30Vac is working fine, but the other(19Vac) seems to work fine, but indicates that ...

Couldn’t connect it to Wi-Fi

I just moved in to my new leasing apartment and trying to connect the thermostat to my app. It says “Wi-Fi error nest.com/w5”

No power to heatlink

No power to heat link

Updated the nest app--can't change the temperature from my IPhone

After ignoring months of prompts to update my nest app, I finally did. Now the app recognizes me, tells me the temperature outside my house, and knows I have one Nest thermostat, but I'll be damned if it lets me interact with the thermostat from my p...

Nest

Three months ago, G Nest thermostat was professionally installed. About a month ago the thermostat disconnected from wifi and will not reconnect to wifi. My google home app showing wifi offline. Manually the thermostat work with AC unit. I did a rese...

Compatibility

I can see two wired U&R. Is this wiring system compatible with the Nest thermostat?

Can't find where to upload the existing thermostat wiring photo to?

Nest wired up, not blowing cold air but says “cooling”

Here is a picture of my old thermostat. To my knowledge it does have a heat pump. i have my nest wired up with that brown wire on W and the clear wire on the left on W2. I have to reiterate that although this picture makes those wires look orange an...

Thermostat not working

Our device won’t turn on the AC or the furnace. Gives the “delay” error. Have tried restarting and a complete reset. It’s a second gen learning thermostat and it says there are no software updates available but I’m on version 5.9.4-5 and the website ...