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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4556 Views
  • 0 replies
  • 5 kudos

Thermostat

all I did was remove my screen from the wall and now it won’t reconnect when I replaced it. the green light flashing all the time. I’ve tried everything. It is only 2 years old and I have never ever had problems. I tried to reset/restart Wires look g...

Showland by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

T-stats disappeared from app.

After about 3 years of working perfectly, both of my Nest t-stats have disappeared from my Nest app opening screen. It always showed both t-stats, what the temp was, what the setting is and up/down adjusting clicks. Now both are gone. Both are connec...

KeithL by Community Member
  • 77 Views
  • 0 replies
  • 0 kudos

I need help getting my fan to run 24/7

I need help getting my fan to run 24/7. If I go to settings > schedule, and say Always, it still asks for number of minutes per hour to run, and for what hours. The most I can set it for is from 12AM to 11PM which is 23 hours. Any suggestions? Thank ...

Bsmith13 by Community Member
  • 653 Views
  • 13 replies
  • 0 kudos

Resolved! New installation.

We have had a new system boiler installed, with a mega flow hot water tank.I’m looking to replace the old controller and 2 thermostats with a nest system.What is the best option for this, we currently have an upstairs thermostat, separate programmer ...

How to change temperature preset settings Eco/Sleep/etc

Could someone please provide step-by-step guide on how to change the temperatures in presets (Sleep, Eco, Comfort) in the Google Home app?Just to clarify, I'm asking about changing Heat/Cool temperatures in the presets, rather than "adjusting the sch...

Resolved! Nest thermostat compatibility with Trane Heat pump

I have a Trane heat pump system. When I use the Nest install app, it says my system may be incompatible. See wiring below. Can anyone tell me how to wire to the Nest 3rd Gen Thermostat?

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rockstx by Community Member
  • 915 Views
  • 6 replies
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Resolved! Unsure of Compatability!

I tried using the compatibility checker before buying, and it seemed compatible. On my app setting it up it now says I'm not compatible. Can someone help me? Did I select the wrong options? Maybe @Patrick_Caezza? You seem super knowledgeable about th...

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Wiring a nest

 My system has a black and brown wire that I don’t know where they go. I also see an orange wire not in use. Need help as the best I got only has 6 ports.

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Rcevallos by Community Member
  • 243 Views
  • 3 replies
  • 0 kudos

Nest thermostat

I tried to reset my nest thermostat and it went off and came back on with this message. Continue setup in Google home app but I have not found the right process

Rahall by Community Member
  • 195 Views
  • 3 replies
  • 0 kudos
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