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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Rude customer service Rep/tech
I want to make an official complaint against a rude customer service technician who hung up the phone before I can explain the entire issue. She was rude and unprofessional. Her name is Refried. I need to speak to a supervisor in regards to this inci...
Heat link not working h71
I turned off my heat link when I went on holidays for 2 weeks and I have come back to having now power on it. The boiler is working and Wi-Fi is fine but can’t get it working. Can you please advise me 1. What type of Nest thermostat do you have? I ha...
Resolved! R to Rc jumper
Hi, I tried to read some other conversations but it's still not clear as to the solution for the R to Rc jumper. I have attached two pictures for reference. As you see the existing wiring on the wall is G, W, Y, R & Rc (R & Rc jumped). Please let me ...
Wiring help
Looking for some help. I'm trying to hook up my 3rd Generation Google Nest thermostat and keep getting a message to find a certified NEST thermostat installer from my app. I'm attaching a photo of my wiring and the model of my outdoor unit. We just r...
Scheduling thermostat to turn off, not changing temperature only
Hi everyone, I've been using nest learning thermostat for some time.I'm trying to schedule it. but in my house, we like to turn on and off thermostat rather than adjusting temperature.(My house is 3 floors and have very different temperature in each ...
Compatible with Neptronic Model TSU00-110?
I have a Neptronic Model TSU00-110https://www.neptronic.com/Controls/pdf/20201029/TSU-201022.pdfThose are the connected wires.1 COM Pwr White2 24Vac Pwr Black3 Com (B0) Black6 BO3 (Binary Output 3) White7 BO4 (Binary Output 4) Black8 BO5 (Binary Outp...
Base plate removed
How do I remove the base plate
Blinking red light after many years
I have a gen 2 thermostat installed for well over three years. Last night it stopped working and red light was blinking. Removed charged with usb restarted okay but red light again this morning. Charged again and restarted, Have a C wire at 24 V. App...
Seasonal Savings
SEASONAL SAVINGS is a unwanted program I cannot opt out of. I don't want to be One Degree hotter in the summer, and One Degree colder in the winter. I work from home. I am here all the time. I can afford my current utility bills. I don't want google ...
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