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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5236 Views
  • 0 replies
  • 6 kudos

Battery at 3.15 volts

My Nest thermostat is working but I keep getting low battery alerts. Battery voltage is usually 3.15v to 3.17 v. Which is normal for 2 AA batteries. What could be wrong?

Albert9 by Community Member
  • 358 Views
  • 3 replies
  • 0 kudos

Customer Service Problems

Google Nest’s customer service is absolutely horrific. As a general i have purchased many Nest products. I purchased thermostats early in anticipation of using them on a project. As it worked out the thermostats were not compatible with the existing ...

Problems3 by Community Member
  • 640 Views
  • 5 replies
  • 0 kudos

Replace Nest Internal Battery?

3rdGen has served faithfully for years. Batt ran out and I waited too long before pulling display to recharge. Now, it won't recharge on (tested) active USB cable. (No blinking light on display indicating charging in progess.)Could be the internal (r...

MWiner by Community Member
  • 1526 Views
  • 5 replies
  • 0 kudos

Resolved! Google home stopped working with nest thermostat

Hi. Up until a few days ago, I was able to control the thermostat through voice control via the Google home app. All of a sudden, this speed and the feedback given by Google home is that the nest device is not connected. They are both (Google home an...

Sam11 by Community Member
  • 5551 Views
  • 36 replies
  • 3 kudos

Nest Themostat Wiring

  I have a Honeywell thermostat connected with only 2 wires and a jumper which control AC & furnace. I installed the Gen 3 Learning Thermostat by connected red wire (C) to RH and white wire (C) to W1. However, only the heating option displayed on the...

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htcn by Community Member
  • 393 Views
  • 5 replies
  • 0 kudos

unable to add previously deleted nest thermostat to Nest app…

 Hello,I was troubleshooting adding my 3 Nest thermostats to alarm.com app and deleted one of them from Nest app as a test … I then tried to add it back to Nest app and no luck… I tried rebooting the Nest thermostat… resetting network setting… restor...

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ellisina4 by Community Member
  • 1681 Views
  • 15 replies
  • 2 kudos
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