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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5527 Views
  • 0 replies
  • 6 kudos

Nest not working for ac

Hi I installed my nest over the winter and the heat has worked fine. I have 2 zones and had to install the power connector to the relay for the basement nest to get power. I have central air upstairs and when I went to turn it on yesterday it didn’t ...

Shavz by Community Member
  • 280 Views
  • 1 replies
  • 0 kudos

Nest E Thermostat not shutting off Air

I installed a thermostat that was n ew in the packaging never used before. I have all the correct wirring R Y W G C all test are working fine except ounce you set and turn on the AC to a temperature to 62 the ac runs and runs for hours with no change...

SmartSelect_20220515-102242_Home.jpg

Cooling and set point behavior

I want to make sure Nest is capable of doing the following: I want to set my thermostat to 74 as the set point so that the AC turns on when the temperature reaches 1 degree above (75) and turns off when it reaches 1 degree below the set point (73).pl...

Sfsarlay by Community Member
  • 331 Views
  • 1 replies
  • 0 kudos

Orange light flashing

I have an orange light flashing on my nest. What does this mean? I’ve reset it, I’ve checked to see if it’s connected to the Wi-Fi which it is. What can possibly be the issue?

LishaT by Community Member
  • 2205 Views
  • 5 replies
  • 0 kudos

H71 error and no power to heat link

Have got a H71 error on my thermostat, and says can’t connect to heat link. Went to heat link and there’s no power to it. All cables and connections are fine, all in tact nothing fallen, rest of the house is fine for power, no power cuts or fuses blo...

Emruss77 by Community Member
  • 138 Views
  • 0 replies
  • 0 kudos

Better Dual Fuel Control

I recently installed a 2 stage heat pump inline with my Trane propane furnace. I was able to set the system working correctly with my 3rd gen nest thermostat using the pro setup and setting the system for dual fuel.My gripe is this is they way Next h...

Mindslip by Community Member
  • 1159 Views
  • 10 replies
  • 1 kudos

Resolved! Nest thermostat

My new nest thermostat doesn't have the word nest on it. and the mounting plate has the google G on it. Is it counterfeit?

crtsrvt by Community Member
  • 439 Views
  • 6 replies
  • 0 kudos

Low Battery

Learning Thermostat is 2.5 years old. Earlier this week, got a low battery, disconnected from Wi-Fi message. Tripped the breaker and did a reset. A few days later, same issue, low battery and disconnect from Wi-Fi. Tripped the breaker and reset, but ...

Tonesavvy by Community Member
  • 729 Views
  • 11 replies
  • 0 kudos
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