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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4666 Views
  • 0 replies
  • 5 kudos

Resolved! Nest thermostat wiring correct?

I think I wired everything correctly however when Heating the Nest does not blow as warm of air as the old thermostat. Note: It has been in the 60’s since I installed. Here are wiring pics from the old thermostat and the Nest.  

C3132661-CDD5-4585-9AE9-0A0376DF7E2A.jpeg 9A31C8B4-DD47-4107-A197-605A6632CD96.jpeg
jlongtm by Community Member
  • 893 Views
  • 8 replies
  • 0 kudos

Low temp readings

We have a cottage that we will be installing a forced air electric furnace and a nest thermostat. When we leave the cottage we will be turning the heat off completely. What's the lowest temperature the nest is capable of reading.

6458 by Community Member
  • 234 Views
  • 2 replies
  • 0 kudos

My thermostat is dead - Warranty isn’t answering

Hi everyone, hope all is well.My nest learning thermostat is 9 months old and eventually the wifi stopped to work. Not even finding any network around. I restarted my thermostat and my network. Nothing worked. After this I reseted my thermostat to th...

Antonio_W by Community Member
  • 543 Views
  • 6 replies
  • 0 kudos

Wiring thermostats on a 3-wire without a common

How can I get a Nest Gen 3 to work with three wires, R,G,W on a five-zone system with heat pump (for cooling and heating), aux heat? In the tech page, it says "The Nest Learning Thermostat is designed to work even if your home doesn't have a common C...

Not sure how to wire it

My existing thermostat has wires in W, G, R, Rc and Y. I want to connect W to W1. G to G. Y to Y1. Rc to Rc. I’m not sure if it’s ok to connect R to Rh.

BG2 by Community Member
  • 542 Views
  • 8 replies
  • 0 kudos

Heat link failure

Hi Nest, I have an issue with the heat link, stopped supplying power to thermostat. Had electrician test heat link and confirmed there is no power out of unit. Cables are sound.

Arv1 by Community Member
  • 305 Views
  • 3 replies
  • 0 kudos

Could This Be Any More Difficult?

Which wire shown below go in the nest Y C W and G R OB spots?I know I can't connect white and blue as they were (to one spot).Does the orange wire go to the W or the OB? What is RC vs R?

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Jefe1 by Community Member
  • 804 Views
  • 11 replies
  • 0 kudos

Nest issues merging with google home

My IOS Nest App forced me to use my google account to login and then somehow I tried to merge it with google home. I now have no connection to my thermostats. If I try to set up a new device, it asks me to enter the 7 digit number but the thermostat ...

Heat link

Hi I have an error saying failed to connect wirelessly to the heat link can anyone give me a contact number so I can contact Google nest as I can’t find them online

EH118 by Community Member
  • 237 Views
  • 1 replies
  • 0 kudos
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