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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4003 Views
  • 0 replies
  • 5 kudos

Wifi and Nest thermostat

Admittedly I have a weak WiFi connectivity. ############ Mbps. Tv successfully connecting as well as cellphones. My new nest thermostat won’t. Not a nest learning thermostat. Any ideas out there. Connection via Google mesh network point.

Pdoka by Community Member
  • 299 Views
  • 4 replies
  • 0 kudos

Nest thermostat

I have recently changed my wifi and am now unable to connect my thermostat. I’ve tried following the instructions online but get stuck on step1. When I tap the settings icon, the display just goes back to showing the current temp.

Neena7 by Community Member
  • 331 Views
  • 3 replies
  • 0 kudos

Home/Away Assist not working

Home/Away Assist doesn't work. Neither does the 'reply' button on any of the messages on the board.How on earth are we supposed to get any help???? Have been emailing Google support who ask a ton of questions, and when i reply to the email I get "tha...

SiobhanT by Community Member
  • 539 Views
  • 7 replies
  • 0 kudos

Thermostat won’t connect to Heatlink

I have 3 X 3rd Gen Thermostats controlling 3 different parts of the house. Thermostat ‘A’ I think also controls the hot water. Recently I relocated ‘A’ from a wall to a stand in another room for more accurate temp sensing where it worked fine. My kid...

Ratch by Community Member
  • 344 Views
  • 3 replies
  • 0 kudos

Unable to reconnect

Morning I am having issues reconnecting to my nest thermostat I have tried to add device as advised by my nest app but I am still unable to connect as it is asking for a PIN number ( this I do not know) I am the main account holder so am unable to do...

Lebertn26 by Community Member
  • 414 Views
  • 4 replies
  • 0 kudos

Temperature

How do you change the preset temperature? 

Brii1 by Community Member
  • 239 Views
  • 2 replies
  • 0 kudos
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