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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5255 Views
  • 0 replies
  • 6 kudos

Nest App Offline

Nest App on my iPhone is showing offline, yet the thermostat is working perfectly fine with no messages. I shut down my cell, and also checked to make sure the app itself has the correct version, and it is still showing offline on the Nest App.Any su...

40sarge by • Community Member
  • 329 Views
  • 3 replies
  • 0 kudos

nest thermostat

my nest basically is telling me to g to hell. It does what it wants.I WANT SOME HEAT DURING THE DAY. I HAVE IT SET FOR 22.5. INSIDE TEMP IS 17.5AND IT WILL NOT COME ON EVEN THOUGH IT IS SET TO HEAT MODE.HOW CAN I GET IT TO HEAT HOUSE. WIRING IS NEW A...

kris2 by • Community Member
  • 207 Views
  • 2 replies
  • 0 kudos

Heat link - no lights. Error code H72

Hey my thermostat says error code H72 heat link, the power to the thermostat is off. I've looked at the troubleshooting and done the go to lists. My fuse box is fine. Tried resetting the heat link by pressing the button. Nothing. No lights. Nothing. ...

Mel26ann by • Community Member
  • 417 Views
  • 5 replies
  • 1 kudos

R input to Rh or Rc on Nest?

My Honeywell just has a R wire and the Nest has Rc and Rh. So which one do I connect it to on the Nest?

TPMNEST by • Community Member
  • 280 Views
  • 2 replies
  • 1 kudos

Fan keeps running even Nest is off mode

fan keeps running even Nest is set to OFF mode. The only way I can stop fan is remove Nest display from the base. Everything worked just fine until a few week ago. Does anyone has the same issue?

robhuang by • Community Member
  • 503 Views
  • 7 replies
  • 0 kudos

My Nest E won't stay at the temp I set it to

My Nest E will not stay at the temperature I set it to. I have set it to 70 or 73 degrees since it's been extremely cold lately. It keeps dropping to 65 degrees and my house gets freezing cold. I'll turn it back up to 70 degrees it will tell me will ...

Coldone1 by • Community Member
  • 247 Views
  • 0 replies
  • 0 kudos

nest schedule

thermostat not staying with schedule no more just stays at one temperature

Preheating on even though Early On is off

I recently noticed that instead of telling me how long it would take to reach my desired heat, the app/thermostat just says that it is "preheating". I read that pre-heating is associated with Early On so I've now turned that off in the app but every ...

staciek81 by • Community Member
  • 184 Views
  • 0 replies
  • 0 kudos
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