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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Best thermostat not following set schedule

I have all eco features off and home/away off. My schedule is set to go down to 67 at night and up to 71 in the day. It’s currently 64. Why is this happening? The temperature should be 71, it shouldn’t even get as low as 64!

BHS by Community Member
  • 186 Views
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Nest temperature sensor

Nest predefined intervals for sensor activation include a 10 hour "night" block (9pm - 7am). When I get up in the morning at around 6am the bedroom (where the sensor is) is comfortable and correct (65 degrees) but the kitchen (where the thermostat is...

Thermostat adjustments

Is it harmful to the thermostat to switch daily from Heat to Cool? Texas weather changes from hot to cold almost every day or overnight!

Cjohnson by Community Member
  • 183 Views
  • 1 replies
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Nest 3rd Gen - Faulty Heatlink

Hello - I too am having similar issues with a Nest 3rd Generation Heatlink. I have checked 240v present to the incoming terminals and have done a reset to no avail on the button on the front. There are no LED lights on the front and no heating curren...

djc007 by Community Member
  • 393 Views
  • 5 replies
  • 0 kudos

whole house heating

I think i have a learning thermostat, not quite sure though. I have the only thermostat in my room and for me it works fine and i just control the temp up or down for the heating area around me. However the downstairs radiators are cold i am told (i ...

AliCairns by Community Member
  • 146 Views
  • 0 replies
  • 0 kudos

Nest heatlink faulty

The heating in my house is not working, the heat link has no lights and is unable to repair with the thermostat. There is 240v at the heat link so I’m confident the fault is with the heat link itself. The Nest was purchased just over two years ago. I...

MB95 by Community Member
  • 297 Views
  • 3 replies
  • 0 kudos

Nest thermostat schedule

Okay. I can get Samsung Smartthings or Alexa or GH to turn on the thermostat but I want to make an ON/OFF schedule within the Nest app.Example:I wake up in the middle of the night outside is 12 degrees. I want to be able turn on the heat let it run f...

TechSis by Community Member
  • 193 Views
  • 0 replies
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Defective battery in a Brand new nest

I bought a brand new third gen learning Nest thermostat over a year ago. I didn't install it at the time due to finances. I saved enough to have a HVAC company install it. He tells me he isn't able to install it as the battery isn't working. I am rea...

Resolved! Can’t Invite My Husband

We installed the nest today. My husband added the Google home app to his phone first, then had me add it and take over the set-up process. When I try to invite him, I get the error message that I can’t invite him right now and to try again later. Als...

TMayhew by Community Member
  • 598 Views
  • 3 replies
  • 1 kudos

Nest compatible with Buderus Logamatic Hot Water Boiler?

Seeing a lot of information out there indicating the Nest is not fully compatible with this boiler. Just ordered a Nest and concerned I may not be able to use it. My boiler has an outdoor temperature sensor. Trying to save some money on my heating bi...

awb963 by Community Member
  • 1561 Views
  • 3 replies
  • 0 kudos
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