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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Useless, can't even read the entire thread. What's wrong with this company???
What use is this community if I can not see the entire question or comments? I can't wait to watch Google become obsolete
Worst/Useless Customer Service
I reached out to the Nest Customer Service due to a defective Nest Thermostat that wouldn't keep a charge. I waited on hold for thirty minutes until I finally got connected with a rep. I explained that I called a heater/cooler specialist and they wer...
No WiFi connection - Google won't stand behind its product :(
I've done all the troubleshooting problems including calling support. Some quick online searching and I've found this is a common known issue with this device. They told me my two year warranty is over and there is nothing that they will do except se...
nest offline
over past 2 days, noticed that temp on my NEST thermostat at my cottage has been going down (there has been a big storm). went below ECO temp at 4.5 degrees and this morning just went offline. I have lots of propane (radiant heat) and wifi working in...
Resolved! Third gen heatlink down.
System was working fine today (and has been faultless since installed). However, it is now not heating, and the heatlink seems to have failed.I've measured power (245V) going in. None of the lights are on.I've tried switching off and waiting 30s then...
Nest Thermostat Gen 3
My thermostat dial shows orange and the degree of 70 as if it is heating but nothing is coming out of my vents. I have to lower it to a lower setting and then go back up for the heat to start coming on. Why is it showing heating in orange if that is ...
No power to thermostat
Took off thermostat to paint put it back same way says no power to r wire
Nest learning thermostat 3 gen wiring issue
I just purchased a nest 3 gen learning thermostatMy current thermostat has 6 wires, when I used the apps wiring guide, it state to contact support for assistance. I have a yellow, green, 2 white wires, 1 into the W and the other into an O, 2 red wire...
Thermostat won’t give me an entry key
The thermostat went offline. I’ve tried every troubleshooting technique that’s suggested online. The thermostat won’t give me an entry key to add to my account on the app. The error message it keeps giving me when I hit get entry key is “there was a ...
Heat link has no power
My heat link looks like it has packed up, I’m getting power to the boiler but no power to the heat link. I have tried resetting and powering down etc but getting nothing. Is there a way to power the boiler manually without the heat link? And how do I...
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