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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 6 kudos

Nest Thermostat

I am trying to install my Nest Thermostat. I have entered the 6 digit set-up code and clicked "Next", but now the app is telling me to choose the last 4 digits of the serial number. However there is no place to enter the digits nor a button to click ...

Bob8 by Community Member
  • 321 Views
  • 2 replies
  • 0 kudos

Resolved! Nest heatlink unit is dead/no power

Our heatlink has suddenly stopped working, no lights at all.It's 18 months old, never had a problem.Tried everything. What's the quickest way to get this sorted please?Appreciate the help.

Sarahlou by Community Member
  • 643 Views
  • 5 replies
  • 0 kudos

Wiring question

My current thermostat has 7 wires including a black. My nest only has space for six wires? 

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Mbyrge02 by Community Member
  • 139 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

I have installed new nest thermostat, it works fine ( no error messages) It tells me wifi connection has to be thru Google home . I cannot get Wi-Fi connection . I have gone thru the instructions on Google home and it just keeps trying to find a devi...

RIB by Community Member
  • 138 Views
  • 0 replies
  • 0 kudos

Google nest.

Biggest piece of junk I’ve ever bought. Stay away

Steve836 by Community Member
  • 136 Views
  • 0 replies
  • 0 kudos

Setup Nest Thermostat without app?

I bought & installed thermostat, without using the app. Working well. It wasn’t connecting it to the app, so I reset it. Now it says “continue Setup in google home app” which still can’t connect to it. I think I need a C-wire adapter. IN THE MEANTIME...

Covey by Community Member
  • 3966 Views
  • 3 replies
  • 0 kudos

Trane XV90 Compatibility

 Hello,I was wondering if there is any Nest thermostat that is compatible with a Trane XV90. I am open to any Nest or smart thermostat.The wires run to my current Trane thermostat are:Y2 - orange, W2 - black, R - red, W1 - white, Y - yellow, G - gree...

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