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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 6 kudos

Nest Therm is heating when set to Cool

Our nest was installed during the winter time so we never tested the air conditioning. When we turned on the AC today, it was heating instead of cooling. Any idea how to fix this?

katnew by Community Member
  • 82 Views
  • 1 replies
  • 0 kudos

Nest thermostat cooling

Hello, I am a new homeowner and have tried to set up my new nest thermostat. Heating and the fan work great but I cannot get the cooling to work or even show up. I think it is something to do with my wiring but really have no clue. Any help would be ...

Heather5 by Community Member
  • 77 Views
  • 1 replies
  • 0 kudos

Another R RC jumper question

I am trying to install the 2nd gen Nest. The original thermostat has 2 RED wires in R terminal, which is jumped to RC one.What should I do? Put both wires in RC in Nest? Or one (which is which - they look the same) in RC and another one in the RH??I ...

Alex_B9 by Community Member
  • 177 Views
  • 6 replies
  • 0 kudos

3rd gen Thermostat not working

I have same problem like in this link with other user https://www.googlenestcommunity.com/t5/Nest-Thermostats/Problem-installing-wiring-my-Nest-Learning-thermostat/m-p/426058#:~:text=In%20order%20to%20use%20the,HVAC%20system%20a%20Heat%20Pump%3F Same...

Surpreet by Community Member
  • 131 Views
  • 4 replies
  • 0 kudos

Nest running heat pump - cooling but not heating

Nest Gen 1 running a heat pump.System works properly with old thermostat.Wiring transferred from old thermostat in same wire positions.Cooling turns on air handler and compressor and cools the home.Heating turn on the air handler but NOT the compress...

jlehm by Community Member
  • 180 Views
  • 8 replies
  • 0 kudos

Thermostats

I want to verify my wiring is compatible with Nest. please send a link that I can upload a photo.

Nest disconnects From WIFI

Good Afternoon. Hooked up my Nest Thermostat this past winter. Just went to test the A/C and it is not working correctly. The Nest itself disconnects immediately after the A/C unit starts. Then resets and tries to start after 2 minutes.

Fresh3445 by Community Member
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  • 1 replies
  • 0 kudos

Resolved! Wiring a nest thermostat

I am trying to wire a nest thermostat with the old thermostat wires. The wires are as follows:White W2Green GBrown WBlue CYellow YRed. RC with jumper to Rwhere do these wires go in the new nest thermostat?

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