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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5575 Views
  • 0 replies
  • 6 kudos

Heatlink won’t connect

My Heatlink stopped connecting this morning. It is still switching heating on and off but I can’t connect it to the Nest E Thermostat. Tried restart and reset many times then uninstall Heatlink and reinstall. Uninstalled Nest E and can’t complete the...

Sheenz by • Community Member
  • 182 Views
  • 0 replies
  • 0 kudos

Nest E thermostat mounted too low

I mounted my Nest E low to the ground, about 2.5 feet from the floor. I did this because I removed a wall between 2 rooms and put a bar top between the rooms. This is the wall that had the original thermostat on it. I decided to just lower it from th...

lorimae by • Community Member
  • 430 Views
  • 3 replies
  • 0 kudos

Nest

So... I installed a new router. Apparently forgot my pin and now am locked out of my nest. Anyone have a solution? Already tried holding down for 10 seconds and it just resets to the lockout screen (pin screen)

Chaoz by • Community Member
  • 1239 Views
  • 11 replies
  • 0 kudos

Nest home/Away individual zones

Wondering if I can use the individual motion sensors to activate home/away. For example if nobody is upstairs why heat that area just because we are all on first floor so that should go to away. But first floor should stay in home mode. I have 4 nest...

Will1 by • Community Member
  • 175 Views
  • 0 replies
  • 0 kudos

Google Nest Learning Thermostat - Is this right for my needs?

I am looking at the Google Nest Learning Thermostat and am not sure if it is what I want/need. I have a 2 zone home (upstairs and downstairs) that is currently controlled by a control panel in the utility room. This panel controls the heating and wat...

stundies by • Community Member
  • 159 Views
  • 0 replies
  • 0 kudos

Nest Thermostat PIN Access Control For Networking Features

I have a 2nd home that I rent out on a short term basis w/ a Nest Thermostat. I like to be able to monitor the temperature of the house remotely because the home experiences winter. I find my guests sometimes take the Nest off WiFi because I think th...

Indoor temp.

I have only had these 2 Nest thermostats for about 2 weeks and it seems last night my temperature went down to 66 degrees F instead of the usual 68. Now this morning I find that the rooms are at 63 degrees which tells me the thermostats are not askin...

Pammy by • Community Member
  • 313 Views
  • 1 replies
  • 0 kudos

nest failure after power outage

power outage yesterday, now nest thermostat not controlling boiler.Nest and Nest app talk to each other but thermostat not talking to heatlink as boiler now on continuously and not responding to thermostat temperature settings.Have tried 10 second re...

kenp by • Community Member
  • 354 Views
  • 0 replies
  • 0 kudos
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