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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5254 Views
  • 0 replies
  • 6 kudos

Nest learning thermostat completely dead

My nest learning thermostat has been working great until noticed it showed offline So I have worked and worked now for hours to try to get on line, every device in home is on line, now completely dead!!! No lights no nothing total darkness on dial

Bigroy by Community Member
  • 958 Views
  • 2 replies
  • 1 kudos

Nest wiring Help

I’m installing a Nest Thermostat . I only have Rc and W wires coming from the old Thermostat .How do I can connect?

Jefff by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! Heatlink replacement

Hello, have had my heatlink replaced but now the heating seems to operate independently of the thermostat. The system seems to be permanently on and not running to the schedule set in the app. What should I do please?

How to change email

Trying to change the email my Nest account is connected to. Previous email is no longer active and when I try to log in, the two step verification is sending a code to my old email. Help!!

732buck by Community Member
  • 1120 Views
  • 8 replies
  • 1 kudos

Compatibility???

Looking to replace our current thermostat with a new nest ( 3rd gen) product but we heat with geothermal with propane as a back up for when the geothermal needs to increase more than a degree or two. Does anyone know if both heat sources can be added...

Megz by Community Member
  • 151 Views
  • 0 replies
  • 0 kudos

Thermostat Display shows not Entry Key

Have a 2nd iPhone which I want to also use to control thermostat settings. Thermostat shows it connect to an account (an iPhone) but provides no entry key value. How do I obtain the Entry Key? Can only one phone be used?

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