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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9081 Views
  • 0 replies
  • 6 kudos

Temperature slow to get to desired

Help! Too hot and Takes way to long to get to desired temp to cool off house. An electrician inspected for county and said it didn’t take long for him to switch back to his old thermostat

Knox by Community Member
  • 2140 Views
  • 4 replies
  • 0 kudos

Not able to access my nest device

I posted the following message more than a week ago: “I need support to unlock my Nest thermostat. I forgot my PIN. I also switched internet providers, so not able to access the Thermostat from my app. I read a previous thread and able to connect the...

How to solve 429 error

According to the official document, I tried to increase the user and rate limit by applying for commercial development, but I did not receive any emails from google agreeing or rejecting the application. What should I do?

KK3 by Community Member
  • 676 Views
  • 3 replies
  • 0 kudos

Thermostat “Online” — NestApp “Offline”

Google voice commands no longer control Nest Pro Third GEN thermostat. Keep receiving message from Google speaker, “I’m sorry, it looks like that thermostat hasn’t been set up yet. You can do that in Assistant Settings”. I tried to “Add Device” but t...

Nest Thermostat W5 error code

Hello, my Nest Thermostat gen 3 all of a sudden can’t find any wifi networks. It is giving me a W5 error code. I followed all the reset procedures on the help website but nothing seems to have worked. What else can I do to try and fix the problem? Is...

Jscafura1 by Community Member
  • 1712 Views
  • 7 replies
  • 0 kudos

Nest 2 zone & Hot water

I've just had a new (conventional) oil boiler and cylinder fitted. I have 2 heating zones (separate valves) - Upstairs & downstairs. The Hot Water is a 3rd zone valve (S-Plus plan I believe).It is all controlled by a 3 zone programmer, the 2 heating ...

nads1978 by Community Member
  • 765 Views
  • 4 replies
  • 0 kudos
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