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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4725 Views
  • 0 replies
  • 5 kudos

Thermostat E factory reset

Did a factory reset and the thermostat is stuck on "Continue setup in the Google Home App." Reinstalled the thermostat on the app and it still can't find it. I even reinstalled Google Home and tried to install it on the Nest App. Any help would be ap...

Ell4 by Community Member
  • 426 Views
  • 1 replies
  • 0 kudos

nest thermostat

I had to reset my thermostat and since then it will only heat in both the cool and heat mode. If I had it on cool and turned the temperature down, it would continue to heat up. I did not change any wiring.

Nest Thermostat not cooling on cool and vice versa

My A/C and heater works fine with Honeywell thermostat, and recently bought a nest Thermostat, follow all instructions but not getting cold air on cool nor getting hot air on heat. In fact, I feel the air blowing out is a bit cooler on heat mode. Bef...

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sim_min by Community Member
  • 225 Views
  • 2 replies
  • 0 kudos

Radiators Not Staying Hot

We have 2 schedules in place for our hot water and heating. The heating in the morning should come on at 5.30am and then turn off at 8.30am (the schedule for the hot water is the same as well). The boiler will turn on to heat the water again if someo...

JonathonB by Community Member
  • 287 Views
  • 8 replies
  • 0 kudos

Upgrading danfoss tpone-b to nest.

Hi I want to upgrade 2 x tpone-b to nest.I have 3 wires 1. Connected to com 2. Connected to NO (normally on) 3. Not connected. Which would be the corresponding wires on the nest.

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Diav70 by Community Member
  • 232 Views
  • 1 replies
  • 0 kudos

0% humidity sensor

Hello!Recently I bought this 3rd Generation Learning Thermostat and in the first moment I finished doing the setup settings I saw that the Humidity sensor was showing 0%.My question is: "Why this sensor is not working? What are the known issues relat...

gxg by Community Member
  • 325 Views
  • 3 replies
  • 0 kudos

Resolved! Nest won’t connect to wifi

I have a nest thermostat that is less than a year old. I’ve gone through all the troubleshooting to reconnect to our WiFi, but it cannot get back into the network. We have other devices throughout the home accessing without an issue. How do we go abo...

Jsmith9002 by Community Member
  • 777 Views
  • 12 replies
  • 1 kudos

W5 error connection

Where can I get information to be able to call or fill out documents and be able to solve the problem I have with my Nest that does not connect to Wi-Fi? a got same problem W5

Ymmas500 by Community Member
  • 114 Views
  • 1 replies
  • 0 kudos

Nest thermostat compatibility

Hi, Just wondering the wires are compatible to all nest thermostat?When run the system for compatibility, it says no, but I'd like to know if this is because of AUX wire? Thanks in advance.

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MikeJ1 by Community Member
  • 161 Views
  • 5 replies
  • 0 kudos
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