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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15606 Views
  • 0 replies
  • 6 kudos

First gen Nest thermostat won’t work from iPhone

Can’t get thermostat to respond from the app using iPad or iPhone. Has worked in the past. Using Latest app. Pressing home does nothing. Thermostat works manually. Shows connected to Wi-Fi. Tried restart no help. Tried installing again can’t get past...

Rramjet by • Community Member
  • 254 Views
  • 1 replies
  • 0 kudos

blower fan turns off after 2 minutes when Nest starts cooling

I had an early model Nest for many years and replaced it over a year ago with a Nest Learning Thermostat. I believe it worked fine all last summer, though it is possible I somehow never noticed as I have 2 HVAC units. However, this summer I have noti...

paj70 by • Community Member
  • 793 Views
  • 4 replies
  • 0 kudos

Dual zone thermostat

I have a dual zone system and zone 2 is controlled by a wireless thermostat. Can I replace both thermostats without having to run wiring up to control zone 2?

Mylrob by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

Editing presets

I am trying to change the presets, because they are just dumb. I've gone down the rabbit hole of the internet, and the only thing I can see are the following steps...To edit presets on a Nest thermostat, you can do the following:Open the Google Home ...

LeoT1 by • Community Member
  • 823 Views
  • 3 replies
  • 0 kudos

Resolved! Fan runs, but the compressor doesn't overnight.

Just replaced our AC system with a heat pump. Everything works as advertised during the day. At night, the blower fan runs all night, the compressor doesn't come on and the temperature never gets below 70. It's early in the season so the outside air ...

My thermostat started going dead in less than 24 hours.

I installed my nest thermostat a while ago and it has been humming along with no issue for months until last week. Now my thermostat is going offline saying it has no power. When I plug it into a type-c charger and fully charge it, it at time doesn't...

Switching out the Nest base

My Nest had the W5 error. Replacement sent. I was told that all I would have to do is to unplug the old Nest and plug the new one on the wall. Not I am being informed that I have to change the base. Please list step by step instructions on how to cha...

Les831 by • Community Member
  • 238 Views
  • 1 replies
  • 0 kudos

New nest install

Current setup has wires on the dead thermostat R, C, E1, E2 which go to the furnace board in R C 1 and 2. AC coming into the house connects to the furnace board is C and Y1where am I hooking E1 and E2 up to on the nest plate?I have pics if needed

SammyLJ by • Community Member
  • 242 Views
  • 1 replies
  • 0 kudos
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