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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5248 Views
  • 0 replies
  • 6 kudos

New Wifi mesh router crashed Google Nest Thermostats

Upgraded to a mesh router and set it up with the same SSID and password as the previous network. The wifi devices (phone, laptops, printers, security cameras) will work, but they required to be set up using the same SSID and password. Mesh router is ...

RJM by Community Member
  • 396 Views
  • 5 replies
  • 0 kudos

Wiring question

This is my old set up….am I still able to use a nest since it does not have E1 and E2 wires?

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Jwit10 by Community Member
  • 179 Views
  • 1 replies
  • 0 kudos

Promotion Nest

I installed the Nest Thermostat and joined the Rewards Program the same day. I kept getting emails that it’s not installed and now I got charged $25.00 is this a scam or should I go ahead and return it.

weazzye by Community Member
  • 295 Views
  • 3 replies
  • 0 kudos

Battery quality LEN BATTERY 3.7 Lin 2.0

I have a new 3rd Gen Nest Learning Thermostat. After about a month, I lost wifi due to low power. I checked my power with a multi meter and everyone checks out OK.I watched a video and saw the issue could be the battery, but I do not know why there i...

BuddyO by Community Member
  • 140 Views
  • 1 replies
  • 0 kudos

Google Nest Lock

I have two google nests at one of my properties but found out if you have the Nest in a lock setting to control a parameter or range of a temperature you can’t heat and cool if it’s in lock setting. I had to switch to e over for all my future purchas...

jbombt98 by Community Member
  • 230 Views
  • 3 replies
  • 0 kudos

Nest Learning thermostat e79 after power outage

We've got two Nest Learning thermostats. Due to recent thunderstorm activity we've had brief power outages. This causes the Nest thermostat to get an E79 error, no power on C. Problem is Nest doesn't recheck power after it's come back on. Only way to...

jfranks by Community Member
  • 750 Views
  • 2 replies
  • 0 kudos

Nest 3rd generation thermostat heat link no 12 volt

Heating System not working. Fault H72. Tested but no 12 volt power supply at heat link output . Mains power to heat link ok. Heat link set to manual green lights on but relays not switching and therefore boiler not starting. Think heat link is defect...

Kenrobson by Community Member
  • 360 Views
  • 6 replies
  • 0 kudos

Multiple (3) power connectors

How best to hook up 3 power connectors.   What's the best way for me to connect 3 power connectors for 3 nest heating only thermostats I would connect into zones 1,4, and 5. How best to do this? I assume I need a few lever nuts. A 5 to connect the C'...

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