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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5227 Views
  • 0 replies
  • 6 kudos

Wiring Confusion - Standard Nest

I'm trying to install a Nest thermostat (regular version, not the learning version) to replace a non-smart Honeywell. My heating system has a heat pump plus an electric furnace for emergency heat. Here's the existing thermostat wiring.Because of the ...

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dmwc by Community Member
  • 265 Views
  • 4 replies
  • 0 kudos

Nest Thermostat stuck in “Starting Soon”

Wanted to start my AC for the first time today and when I set my Nest (installed April 2023) to cool it gets stuck on this “Starting Soon” and a two minute count down on the device face that restarts over and over. I pulled the batteries to reset it,...

Thermostat Set Up

Looking for compatibility confirmation and wiring suggestions. 

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TroyD by Community Member
  • 203 Views
  • 3 replies
  • 0 kudos

Nest 3rd Generation Stopped Working

Installed this and it worked for 2 months, hooked up to a 2-wire heat system. It stopped working saying there was not getting power. So I removed it and charged overnight but now it won't respond at all, will not turn on after trying to reset it. Any...

Ccp4 by Community Member
  • 312 Views
  • 5 replies
  • 0 kudos

Nest Gen 3 Dead heatlink

Hi,I have a Nest 3rd Gen where the heatlink has failed. No lights on the unit at all no amount of powering down and leaving has helped . Fuse tested and ok boiler ok. Installed 2021 not really good most thermostats last a lot longer than 2 years. Ver...

dune2010 by Community Member
  • 196 Views
  • 3 replies
  • 0 kudos

Resolved! Cool to dry at night

Hello, wondering if Cool to dry works at night when humidity goes up? Seems like it should but after reading docs I'm still not sure. getting warm here this week so I just turned it on and will know in a few days. Few mentions of humidity levels but ...

m3t0034 by Community Member
  • 327 Views
  • 3 replies
  • 0 kudos

NEST THERMO won’t connect to Google home app or to wifi

Had to reset wifi, had to reboot devices, Nest won’t connect to nest app. Put QR code says on phone but on NEST face it says set up on home app but it won’t set up on home and NOR to WIFI I reset to factory settings but nothing is working. I’m in AZ ...

Renior by Community Member
  • 303 Views
  • 5 replies
  • 0 kudos
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