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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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  • 0 replies
  • 6 kudos

Problem setting up after factory resetwith google nest 2020

So we just moved in to this home that already had a Google nest thermostat 2020 installed. I had to do a factory reset cause the settings were setup where it was on a schedule of different temps at different times of the day, long story short. After ...

NaiK_05 by • Community Member
  • 130 Views
  • 1 replies
  • 0 kudos

thermostat heating issue

anyone can help me?my thermostat send wrong message to heating, let my heating working whole day never stop until it die. so i change the battery, i think it works fine now.but, today it send the message about the heating stop many times! what's wron...

crystalkk by • Community Member
  • 93 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Not Behaving Appropriately

I have had my nest thermostat for almost five years...all was well until ~6 months ago. It started...well acting stupid...over the winter it would always set things to be to cold...and well now...Its 60 degrees outside currently...when I got home the...

Mike5879 by • Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

How water stuck in off after Away mode

Hi,We have been experiencing some problems with our thermostat. When we go on vacation, we switch to Away mode. On our way back, when we try to switch on the thermostat, it only happens for heating. Hot water button on the app shows orange with green...

Duygusr by • Community Member
  • 55 Views
  • 0 replies
  • 0 kudos

After 3 years, Nest now heating in cooling mode

I've read others with this issue but have found no fix.My heat pump is 3 years old. I had my HVAC contractor install the Nest learning thermostat at the same time. It has worked flawlessly until about 1 month ago.I sleep in a cool house and when we h...

Hot water schedule not visible in the app

I have a baxi system boiler and baxi hot water cylinder connected to my nest learning thermostat. The hot water schedule opens then immediately closes whenever I tap the schedule button in the nest app, however, it works fine from the base unit, e.g....

PeteAde by • Community Member
  • 135 Views
  • 0 replies
  • 0 kudos

My products are not working properly

I have to replace my thermostat batteries once a month. Is this normal? Also I can’t seem to create a schedule. My heat keeps turning off. Is there a live person who can help?also I am paying for Nest Aware but can’t see my cameras or thermostat on t...

Faulknsa by • Community Member
  • 199 Views
  • 4 replies
  • 0 kudos
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