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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 15657 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Thermostat having M25 code

Hi,We installed two Nest Thermostat regular with C wire on two different floors. Checked that all the 5 Wires (Y-C-W-G-R) detected on Thermostat and App both. Tested the terminals between R and C before installation and found 27.4 volt coming. But if...

Pkgupta by • Community Member
  • 1107 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Warranty Replacement

I have an existing case that has been excruciating to deal with. 5-6772000034789 I’ve had my unit for over a year and the faceplate started losing power and essentially sending/receiving signals to kick the ac on and off until the thermostat battery ...

Agriffo13 by • Community Member
  • 700 Views
  • 1 replies
  • 0 kudos

Replace my Nest Thermostat

My nest is broken it won’t stay on the wall the thermostat wiggles & all of a sudden it saying no WI-FI connection. Not sure if it needs batteries or not.

Resolved! 2 wire thermostats and power adapter

Sorry if this has been asked, my search skills are lacking. I have an old mercury based Honeywell thermostat with 2 wires, red and white. connected the red wire to R and the white wire to W and the thermostat is working for heating fine. the thermost...

Brinbfr by • Community Member
  • 772 Views
  • 2 replies
  • 0 kudos

2 heat 1 cool heat pump with auxiliary heat

Hello, We have a 2 heat 1 cool heat pump with auxiliary heat and I want to confirm if I can use Google Nest Thermostat?As info, we really don't need auxiliary heat, and I believe we do have C-wire I want to to make sure Google Nest will work with our...

teresli by • Community Member
  • 387 Views
  • 2 replies
  • 0 kudos

Moved new house no nest thermostat

Hi I have recently moved to a new house where it has a nest 3rd heatlink but the previous owner has lost ( don't know how) the thermostat. Can I buy a replacement or would I have to buy the whole setup. Thanks

Viperex by • Community Member
  • 312 Views
  • 2 replies
  • 0 kudos

Not turning on or off

Had my nest installed today by an engineer. Nest won’t turn on or off the heating. He said it was a heat link issue and that I need to get a new one, even though when I turn the heating above the current temperature I can hear the heat link click as ...

Wevans777 by • Community Member
  • 209 Views
  • 0 replies
  • 1 kudos
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