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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4655 Views
  • 0 replies
  • 5 kudos

Resolved! Is the Nest Thermostat a dead product?

I have installed the Learning Thermostat about 2 years ago (and foolishly added another one for our A/C system). We have steam heat and the True Radiant feature was really the key decider to get the Nest. After installing it, I had a ton of issues ge...

Phoibos by • Community Member
  • 345 Views
  • 4 replies
  • 0 kudos

My nest does not show cooling

My nest is not showing the cooling mode. I have already checked the Y1 wire and it is properly connected. What is the next step?

Sherail by • Community Member
  • 76 Views
  • 1 replies
  • 0 kudos

Resolved! Hot water symbol

I have replaced a generation 2 Nest thermostat with a generation 3 which includes the hot water facility. It all checks out; I can schedule hot water and the boost feature works. On my Nest App I can see if the water is heating, but no symbol appears...

Dalo by • Community Member
  • 279 Views
  • 1 replies
  • 0 kudos

Reset True Radiant

Hi, I have the exact same problem as @thegios here Can anyone help me with how to reset True Radiant? Thanks

mtsuper by • Community Member
  • 184 Views
  • 7 replies
  • 1 kudos

Heatlink is not connecting to Thermostat

We had the electricity meter changed today so the power was off for an hour. The Thermostat won't connect to the heatlink with code h71. I've tried pressing the button for 30 seconds a number of times but no joy. There's no lights on the heatlink at ...

Kinhell by • Community Member
  • 90 Views
  • 1 replies
  • 0 kudos

Nest calls for heat but not send voltage to my furnace

I have a Nest (Display 3.4) that sometimes when it call for heat but the furnace never starts. Display goes orange, as it should, but the thermostat is not sending the voltage to the furnace. I can reboot the thermostat and then everything works as i...

hvdcman by • Community Member
  • 111 Views
  • 5 replies
  • 0 kudos

New nest thermostat wiring?

We just had a Nest thermostat put in our house a couple months ago and our electric bill has been through the roof since. We haven’t had a bill over $190 a month since we moved in 4 years ago and our last 2 electric bills have been over $400. I asked...

Devdeech by • Community Member
  • 91 Views
  • 1 replies
  • 0 kudos
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