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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Resolved! Hot water keeps turning off

Hi. We have had our nest heating setup for a few years now. There are 2 zones/thermostat’s. 1 for radiators upstairs /living room and 1 for underfloor heating in kitchen/diner. It has all run perfectly, but suddenly we are getting an issue where the ...

JayBz by Community Member
  • 257 Views
  • 1 replies
  • 0 kudos

Heat will not turn off

We've had neat for a few weeks and out of nowhere the heat will not turn off. it's still running way beyond the set temp (it was 80 in the house last night) and still runs when we turn it off. I'm hot - help!

Software glitches

Hi I have tried to sort the no connect to wifi issue but the unit has developed incapability to connect or see any wifi broadband at all. This was after a software upgrade from the manufacturer. The manufacturer refuses to repair, replace or exchange...

Wiring Honeywell RTH9580WF01 to Nest Learning thermostat

AC UNIT LABELHONEYWELL RTH9580WF01 WIRINGNEST WIRING Hello,I just recently bought a Google Nest to replace my Honeywell RTH9580WF01. I took a picture of the original wiring and copied sequence to Nest but I notice that my cooling in blowing heat. Wha...

AC UNIT LABEL .jpg HONEYWELL WIRING.jpg NEST WIRING.jpg
Coach_C by Community Member
  • 141 Views
  • 2 replies
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separate AC and Heating units

Hello,I have separate AC and Heat (gas baseboard) units that I am trying to connect tot he same Google Nest Learning. My heat wires are WHITE and RED. The AC wires are BLUE, YELOOW, RED, and GREEN. I can't seem to get it working. How should the wires...

Donna34 by Community Member
  • 64 Views
  • 1 replies
  • 0 kudos

Can't see devices in app or control heat

My airbnb guests are complaining that there is no heat.In the nest app all I see is "Home". When I tap it I get 2 options "Home/Recent Activity" and "Away". I can see that it's detecting that somebody is there, so it seems to be connected to wifi pro...

ohthepain by Community Member
  • 118 Views
  • 2 replies
  • 0 kudos

Long time taken to reduce temperate

Hi the thermostat says the temperature is 24.5 degrees but we have set the desired temperature to 21 degrees. I would have expected this to turn the radiators off so the temperature comes down and only use them once 21 degrees reached to maintain tha...

KenDavis by Community Member
  • 54 Views
  • 1 replies
  • 0 kudos

Learning Thermostat scheduling

A couple questions or suggestions if these are not features yet.1. With temperature sensors, is there a way to switch to different sensors by any customized time instead of only able to choose from the 4 time zone shown on the app, this is not very c...

Zumoney by Community Member
  • 93 Views
  • 1 replies
  • 0 kudos

Thermostat app connection trouble

Is there any way you could send a technician to my home to identify the issue, I've troubleshooted every suggestion and nothing is working. I've tried reinstalling the app, and factory resetting the thermometer and it still says that it's already con...

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