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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google Nest thermostat
Can I change the preset temperatures for Comfort, Eco and Sleep? It only allows me to set it at 77, I can’t go any lower, why?thank you
Account Disconnected
My Nest thermostat in reads Account Disconnected in Settings but it is connected to the internet. I tried resetting a few times but it didn’t work. I also tried calling the Google Support number but got disconnected a few times. Very frustrating!! An...
Nest w5 Error
Recently, my Nest Thermostat began showing the w5 error message and will no longer connect to my wifi. I’ve tried unplugging and restarting the Nest and my wifi multiple times, but it doesn’t detect any wifi networks.How do I go about getting this fi...
Remove old Nest Learning thermostat
I need to completely remove my Nest learning thermostat. No problem pulling it off the base but I can't figure out how to detach the wires. I've watched a couple of YouTube videos but the base looks very different than mine, probably because it's a p...
Wiring nest thermostat
I am trying to install my new nest thermostat in place of my old thermostat. Following app. It then comes up and says I need professional installation. I have a gas furnace with heat pump type system. My neighbor has similar units and installed his o...
Radiant Heating
My radiant floors are not heating, instead the hotwater grid in the fan unit does send warm air through the airconditioning vents which heat up our apartment but the floors stay cold. The radiant floor hot water supply is only hot when the Nest 3rd G...
Using Nest Learning Thermostat 3rd Gen with Natural Gas Heater/Fireplace?
Hi there, We are trying to install our new Nest Learning 3rd Gen thermostat. When we attached the display, there was nothing. No screen lighting at all. Then we decided to try charging it using a USB cord.It's blinking green. And now it has words: Pl...
Humidifier and fan dont shut off
My humidifier and fan seem to run constantly
Nest compatibility checker says compatible, Nest installer says incompatible
Installing a Nest ThermostatCompatibility checker says compatible, but installer says incompatible. C, W, Rh, Rc, G
red light blinks, turns off, changes to green, starts heater, red light blinks, repeat....
heat pump won't stay on because the thermostat keeps turning itself off, ostensibly to charge, but turns on after only a minute or less, turns on the heat, then the thermostat turns itself off and the heat goes off. This has happened repeatedly this ...
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