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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4002 Views
  • 0 replies
  • 5 kudos

7 Wire Compatible With Nest? (Pic Included)

 Hello! This is my existing Honeywell Home Pro Zwave thermostat. I believe the Nest Learning Thermostat Gen 3 will be compatible, but wanted a second opinion.The two wires throwing me for a loop are the Orange and Brown wires on the S and S Terminals...

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Compatability

By going through the install procedures on the home app, it says my current thermostat is not compatible. I have C,B,R,G,Y and E with a jumper from E to AUX. But after talking with Google support and giving them my units make ad module number, they s...

Jstncnnll by Community Member
  • 1107 Views
  • 25 replies
  • 0 kudos

Setting a max temp limit on 3rd Gen thermostat

I see several requests to be able to set a max temperature limit.The stock reply is always to lock the thermostat ?? That is a completely different action. I do not want to restrict the use of the thermostat. I simply wish to set a maximum limit that...

No entry key from Nest Thermostat

I have a 1st gen/2nd Gen learning thermostat. Last night the Nest App on my iPhone lost connectivity to the thermostat. Have done a factory reset and followed all other directions (deleted and reinstalled the Nest app, restarted my router, etc). The ...

SteeCree by Community Member
  • 796 Views
  • 6 replies
  • 0 kudos

No energy usage data on nest thermostat

As above, I have no energy usage data on my nest thermostat going back weeks. I need to know how long my boiler is operating each day which is why I bought the nest in the first place!

3rd Gen Thermostat battery failure

Hi,Recently my 3rd gen thermostat has not been holding a charge (at first the WiFi stopped working, then it fell into a cycle of constantly restarting), either when connected to the base or when charged by USB overnight. After these issues presented,...

ADW1 by Community Member
  • 581 Views
  • 6 replies
  • 1 kudos

House not heating beyond 52

We are away from the house. App shows house temp is 52. Have had 2 low temp warnings with auto turn on. App shows furnace response to turning on for setting of 70, with slow movement of fan icon. However, no matter how long furnace runs, temp will no...

rsfridie by Community Member
  • 300 Views
  • 6 replies
  • 0 kudos

Power connector for nest thermostat

I have the power connector installed but when I try to do the power connector test it always says it can’t be done at this time. Try again later. I get this message even when heat is not running.

Fan won’t shut off

This is the second best I have installed and am having same issue so thinking it could be a setting that I am missing. When thermostat is off, blower continues to run. How can I fix?

Jenjenv by Community Member
  • 383 Views
  • 3 replies
  • 0 kudos
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