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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5197 Views
  • 0 replies
  • 6 kudos

How to install a C-wire adapter for a dual transformer system

For the past two weeks, all 3 of my Us-based Nest thermostats began malfunctioning. Each showed the heat as not-on and set at 60F. But the radiator was clearly emitting low heat. The room temperature registered well above 60F. In another words, the t...

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Mumsicles by Community Member
  • 1875 Views
  • 8 replies
  • 0 kudos

Nest temp sensor relocate

I just received new Learning nest thermostat and three temp sensors. During setup, I put the devices in a "new" house. I couldn't see them on google home. I deleted that new house. Factory reset thermostat. Deleted wrong house. I have thermostat adde...

Heating turning on when it shouldn’t

Hello,Wondering if anyone is having issues with their heating turning on when it shouldn’t. Even though I have the schedule at a very low temperature at night (9C) I wake up at 2 in the morning and it is on.I thought I would reset the thermostat back...

Apburton by Community Member
  • 3079 Views
  • 24 replies
  • 2 kudos

Cold option disappeared

Hi, I no longer have the cold option available in my thermostat. Only hear and fan, however it is connected to an AC unit. Please help!

Trane Heat Pump with Aux Heat not compatible

I have a Trane Heat pump with aux propane heat. Trying to install Nest thermostat. It’s telling me it’s incompatible when I enter my wiring details. Sharing a pic. Just want to confirm I haven’t entered something wrong before sending back? Thanks in ...

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Trane 4YCY4042B 1st Stage Heating Not Working

Hello!I just installed a Nest Learning Thermostat and the 1st stage heating is not working. The nest shows that it's on, but there is nothing coming from the vents. We have a Trane 4YCY4042B1096BA (if that means anything).2nd stage works like a charm...

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aka_rob by Community Member
  • 315 Views
  • 4 replies
  • 0 kudos

Neat C-wire above 30v

I have a Nest Thermostat that requires a c-wire. When I connected it detects the c-wire and there are no problems However, I noticed that the power it provides is a bit high. From the power info screen it reads the following:Vin: 36.301 Lin: 385PS C-...

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