cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4633 Views
  • 0 replies
  • 5 kudos

Nest Thermostst

I only have 3 wires here a Y W and jumped RC RH but on my New Nest Thermostat is Y C W G R O B can someone tell me where or how transfer the jumper wires from my old thermostat to the Nest

Nest thermostat no power

I purchased the nest thermostat and power connector and I’ve been having trouble setting it up. The apt is heating only, the old thermostat was only connected to two wires (red and white) but there are two other wires which are blue and green. I’m us...

Lyn3011 by Community Member
  • 428 Views
  • 3 replies
  • 0 kudos

Nest unresponsive. Blank screen.

Nest was installed and seemed to be working. The furnace was running for a few minutes after install. The nest was connected to WiFi. I was using the app to set up schedules and the thermostat shut off. No touchscreen, no charging lights. It is compl...

josh10 by Community Member
  • 322 Views
  • 5 replies
  • 0 kudos

Furnace not blowing warm air

I just purchased a google nest thermostat and configured based on what the instructions said. My current thermostat works, but my nest doesn’t. I set my nest back to factory reset but still can’t get furnace to blow warm air. I have attached a pictur...

Guytang by Community Member
  • 599 Views
  • 11 replies
  • 0 kudos

Nest changes temperature on its own

We've had our nest for almost a year and keep having the same issue. I have turned off all the settings for auto scheduling and presence sensing but my nest will still change the temperature without me telling it to. Ex: I'll have it on heat 72 degre...

Heating Issue - AC Compressor turning on instead of heat

I have had nest 3rd gen learning thermostat for over a year and has been working very well. Over the weekend, I noticed that when I turned up the heat the ac compressor turns on and starts the AC instead of heat. There has been no changes to the syst...

kiriti by Community Member
  • 445 Views
  • 5 replies
  • 0 kudos

Nest thinks I have a heat pump. No heat pump.

We had a cold snap the last week and noticed my heat will not come on. I checked the wiring and noticed I had my common hooked up to the o/b. I removed and placed to common line. I uninstalled / removed from Google home / and factory reset the app, a...

JoeyLam by Community Member
  • 4718 Views
  • 10 replies
  • 0 kudos

Compatibility

 Hi I was just wondering if my current system is compatible with the nest? I’m a little confused as there 7 places for wires but only 6 letters. Thank you!

C8B04C67-60DF-4286-8DEA-F79EBC82504A.jpeg
VickyC by Community Member
  • 211 Views
  • 3 replies
  • 0 kudos

No PIN number WiFi offline

Can anyone help. My upstairs thermostat is offline and it’s asking for a pin #. I’m a new owner and no they did not provide me with one . I see where I can reset it, but holding it down is not working. Tells me to reset on my app. Can’t find it. It’s...

to vote