thermostat wont pickup ext room temp sensor

[ala1001]

I have a nest learning thermostat which connects well to my home network (wi-fi). I cannot find a way to  get it to pick up a temp sensor in another room.  Any suggestions ???

[maedacortez]

Hi ala1001,

Thanks for reaching out! I'm happy to help you troubleshoot the pairing issue with your sensor. To get started, I'll ask a few questions to understand the situation better:

• Was the sensor previously paired with the Nest app?
• Are your Nest Learning Thermostat and the app updated to the latest versions?
• When you try to pair the sensor, do you see any error messages or codes on the app?

Once I have this information, I can provide you with the most relevant troubleshooting steps.

Regards,

Manuel