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wifi lock out protection

dsgaff
Community Member

If I have a thermostat locked to a certain temperature can a renter go and unconnect from my wifi so I can't keep thermostat locked anyway ?

 

5 REPLIES 5

CoolingWizard
Platinum Product Expert
Platinum Product Expert

If your renter disconnects the WiFi that the Nest Thermostat is linked to, you loose remote connectivity and control. . The nest will remain Locked and maintain the set point(s) temperature range.  They cannot reset the Nest Thermostat unless they figure out the 4-digit lock PIN you set.  Even if they manage to guess the lock pin and unlock it, the nest thermostat will be registered to your Nest account and cannot be re-registered to any other account.

Depending on what state you are in, there may have Landlord Tenant laws that prevent the landlord from controlling the HVAC system by locking the tenant out of controlling the Heating and/or Cooling.

AC Cooling Wizard 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

cryptonian
Community Member

If a renter completely disconnects thermostat from your Wi-Fi, it would prevent you from maintaining remote control and lock functionality. However, it's important to convey and address such problems with your renter to ensure a mutual understanding and adherence to the agreed-upon terms of use for the thermostat.
I encountered the same issue, a few years back while I was working for an AI services provider and machine learning expert. I kind of followed the same thing.

zoeuvre
Community Specialist
Community Specialist

Hi dsgaff, 

 

Thanks for reaching out to us. I hope you've already gotten the answer you're looking for from the information that CoolingWizard and cryptonian has shared. Please let us know if you still have questions or concerns, as we'll be willing to assist you further. 

 

Thanks for your help, @CoolingWizard and @cryptonian

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I wanted to check and see if you managed to see the information has been shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

@dsgaff, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. 
 

Regards,

Zoe