09-04-2022 04:05 PM
Couldn't get my Aria 2 to connect to either my main network or the guest network on my Google Fiber wifi points. I turned off the second wifi point so only the router point at the fiber junction was transmitting. Didn't seem to make a difference. Had an earlier version iPhone running iOS 13 and allowed me to download an earlier compatible version of the Fitbit app. When I set up the Aria 2 with an iphone running iOS 12 with the older Fitbit app, the scale connected.
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09-07-2022 07:11 PM
Hey folks,
Thanks again for helping here, olavrb.
jeffersonb, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Mel
09-05-2022 04:20 AM
It probably worked because the older iPhone did not support 5ghz Wi-Fi either, making it so that it was connected to 2.4ghz during the setup of the Fitbit Aria 2. Would be my guess.
But it works now? This was just for sharing your story/ workaround? 🙂
And this was for Google Fiber, not Nest Wifi ( https://support.google.com/googlenest/answer/6280668?hl=en )?
09-07-2022 07:11 PM
Hey folks,
Thanks again for helping here, olavrb.
jeffersonb, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Mel
09-11-2022 11:54 AM
Hi everyone,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
09-12-2022 12:10 PM
Hey there,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Mel