05-05-2023 06:16 AM
Hi. I am trying to connect my Google wi-fi directly in to my ISP’s modem I have followed all the instructions and watched every YouTube video. I have put my Google pod back to factory settings. I have spent the last 4 hours on it but it just won’t have any of it. Please help me before I go mad. Thanks in advance.
05-05-2023 06:25 AM
Let's check a few things:
As you selected you're using an iOS device for setup, I would also recommend following these steps:
05-05-2023 06:30 AM
Hi David. I go through all the motions but near the end it says I am connected but at the last moment it says connection failed. Thanks
05-05-2023 06:34 AM
Okay. It would really help us if you could answer the other questions I asked and try the troubleshooting steps, specific to iOS, that I linked to?
05-05-2023 06:45 AM
Ok I will try that and get back to you. Thanks
05-10-2023 06:40 PM
05-14-2023 11:59 PM
Hi Kevboy,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Abi
05-16-2023 08:09 PM
Hello everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Regards,
Abi